Blog Archive

Blog posts for July 2007

OpenCS' Customer Space

OpenCS has been building their website on XWiki (check their Reference on XWiki.org). A few time ago they went further down the way of engaging their customer community, opening a community area to their customers and prospects.

The community area improves the way the company interacts with its prospect through a technical wiki as well as a lighter music area. Every week, OpenCS' Fancisco adds an extract from a song he wants to share with the company's community.

His chronicle takes the form of a blog to which he posts explanations and tips regarding OpenCS products best practices. An extract from evey song is embedded in the page through DewPlayer, a nice free, flash-based mp3 player.

The technical wiki provides customers with an overview of how OpenCS products fit together and power users with ideas on how to integrate it with other applications. Users can contribute in return to the wiki, providing others with ideas stemming from their own experience.

The News area provides readers with the latest information regarding the company, the events it participates to and the prizes it won. 

This is a great way of using XWiki to improve communication flows between the company and all its stakeholder (in the wider sense, meaning employees and customers as well). People from OpenCS get a chance to better grasp what their customers expectations are while providing them with a better level of service. Now this is a great way to create value for everybody through clever interaction.

Journey To The East

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XWiki's first contact with Romania came about 2 years ago, during the first edition of Google's Summer of Code program. That's when a young and gifted software engineer started contributing a great charting plugin to the XWiki project. He came back in 2006 and eventually went on to become a XWiki project mentor during this summer's edition. 

Sergiu was joined by Marta, who worked on XWiki's brand new 1.0 interface in 2006 and by Catalin, who's currently writing numerous tests for XWiki and Evelina, who's adding AJAX improvements to XWiki's interface. Their contributions to our Open-Source project have been quite useful, providing XWiki users with a better browsing experience.

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Sergiu & Marta discussing with Vincent, XWiki's Tech Lead

Their achievements convinced us that Romania was one of the current Software Development hotspots. This is why we decided to setup XWiki Iasi, interviewing students from Paris with the help of Sergiu. I have the pleasure to announce that we just hired 2 young and talented software developers: Marius & Anca, we're glad to count you in! We're looking forward to the improvements you'll be bringing to our Open-Source solutions.

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Iasi, Romania, the city Sergiu & Marta come from. Credit: Wikimedia Commons

Our task of creating a whole new structure there was eased through of Comitium's services, a company specialized in helping companies willing to start businesses in Romania.

In the meanwhile Sergiu decided to come to France, he'll be pursuing a thesis at Nancy University in France, financed by XWiki.