This is why email chains are not productive!

Oct 17 2016

You know those endless email threads that are constantly getting even longer and harder to follow? Or those times when you have a brilliant idea, but an email thread takes your inspiration? Well, I know those situations too. And I can’t say I like them very much.

We work in a business environment based on communication and collaboration like never before. It is mandatory for information to reach all corners of a company starting from suppliers and ending with the clients in order to have efficient processes. This takes time and every year gets harder and harder to keep track of all those documents that you talked about a few months back. Yes, those quarterly reports that you get pissed off looking for.

Don’t worry! It’s not just you. Did you know that the average employee is losing around 28% of his working week by responding and reading emails? Does it sound surprising that half of those emails barely deserves his attention? And how about the average 64 seconds that takes him to get back to work after each email?

If you think this is acceptable, let’s put it in context then.

Taking into consideration that the average working week has 40 hours and around 28% is spent on emails, that results in 11 hours of low-value , time consuming activities per week. Thinking that on a day, we exchange around 47 emails per person, we end up with a total of 205 billion emails worldwide.

Moreover, only 38% of the average inbox contains important information while the rest of 62% is pure distraction. These facts linked to the 64 seconds average recovery time results in an average of 8 hours of lost productivity per week. That’s an entire working day lost on low-value tasks!

Still not convinced?

Think what you can do with almost 8 extra hours per week: work one less hour per day; have more team building meetings; get to know your colleagues or even allow longer breaks. These are just some ideas that will definitely increase the motivation of your team.

Want to increase motivation? Then increase the productivity and the ROI will shortly follow. But how can you do that? What makes emails so special?

The first thing crossing my mind is the one-to-many communication capabilities, but other solutions offer it too, and even in a more efficient way. Sending documents and media? Try searching for an old thread without getting frustrated.

Work smart, not hard.

Remember those solutions that I was talking before? XWiki is one of them. It can be described as a centralised platform allowing anyone to keep track of a public discussion, comment, share documents or even vote. And the best thing is that you can customise it to exactly fit your needs.

Take a look on these simple ways to increase productivity while keeping your team motivated! For any questions that you might have, don't be shy and contact us! Or even better, you can give it a go and try out these functions yourself by creating a demo cloud instance!

Use comments instead of email replies. 

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Use polls to find the overall opinion on a specific matter.

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Attach easy to access documents instead of posting them in endless threads.

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Everything is easier when you use a collaborative platform!

George Nikolic

Marketing Specialist @ XWiki