Services

We offer a full range of services on top of the XWiki product line.

  • We save your time by letting you focus on your core competencies
  • We support you in getting to production level quickly
  • We'll be there if something goes wrong with your setup
  • Our team is dedicated to answering your specific needs
 

Support

The XWiki support offer is all about you: saving you time and effort by helping you solve your problems as soon as they arise. Contact us whenever you need help: we will provide you with answers and solutions to overcome your problems.

Our support offer helps you make the most of your products and applications. It's a guarantee that we'll be there to help when you need us.

  1. Description
  2. Levels
  3. Plans
  4. Pricing

What support includes

Our support offer helps you make the most of the XWiki solution. It features:

  • Maintenance & Bugfix: we fix the issues you encounter when using our software
  • Installation support: we help you get your setup right
  • Configuration support: we help you get started quickly
  • Update support: we help you migrate your wiki to more recent versions of the software
  • Upgrade support: our support offering keeps working when you upgrade to a new version of the XWiki software
  • Remote Diagnosis: we help you find out what's going wrong through VNC

Why you should purchase support

  • You want to put your solution into production
  • You want to make sure your system will keep running smoothly
  • You want to know whenever an update goes out and have your software upgraded
  • You want help from experts
  • You want to make sure things are under control

How support works

  1. Select a support level: the support level defines how you can contact us and how we will answer you
  2. Choose a plan: our plans differ depending on how much your wiki will be used
  3. Pick your price: your support's yearly price is at the intersection of the level & plan

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