Knowledge sharing matters!
Solutions / Knowledge base
Contact UsKnowledge sharing matters!
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The main strengths of XWiki are both its flexibility and its ability to be easily and quickly integrated in the existing information system, and also its ability to make users independent very fast.
XWiki is able to address numerous needs and fills a gap between the mainstream computing and the professional computing. It simply offers the best of both worlds.
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Jean Leroux, Chief Information Officer at Aelia
Finding the right information at the right time can be a challenge for both your employees and your customers, especially when business-related information is scattered within your workforce's minds and computers across your organization. In addition knowledge exchange is time consuming, especially when conducted by email or phone.
Using XWiki Knowledge Bases you get a solution that allows you to access critical business information in a fast and efficient way. You don't need to worry about email overload or loss of critical information when someone leaves the company. XWiki helps you increase productivity and reduce operational costs, while regular backups prevent information loss.
At the same time with XWiki your company's knowledge is organized and searchable. XWiki allows you to describe wiki pages by adding additional information (metadata) on top of the documents. For example, with XWiki you can easily have a catalog that displays all contracts with the ability to instantly sort them by date, contract parties or type of documents. You can create the structure that matches your exact needs.
Benefit from the XWiki metadata management and native flexibilty, our key differentiators from other wiki solutions, in order to organize your knowledge in a centralized and easy to use way!
XWiki for knowledge sharing
Bring structure and organization
- Go beyond simple text and add structure to pages
- Design forms and templates for your pages
- Use tables to filter and sort wiki pages
- Create custom dashboards that display information you need quick access to
- Enable anyone to edit pages using standard web forms
Easily add new content
- Create new pages and spaces easily in 21 languages
- Always find information you are looking for with the advanced search engine, be it in the page content or structured data
- Use the powerful and intuitive WYSIWYG editor to make changes
- Attach any kind of files to pages
- Import and preview office documents
- Export pages in different formats
- Define different layers of security by setting rights for users and groups at the wiki, space or page level
Make the most of knowledge with continuous collaboration
- Use annotations to write contextual notes on pages
- Have focused discussions around content with comments
- Share pages by email with any user
- Get informed about wiki modifications with the watch feature
- Use the activity stream to check on your co-workers' activities
- Check page history and compare any two page versions
Customer solution
The solution was developed for one of the top assistance providers in France, whose business is that of taking care of people's accident follow-up on behalf of insurance companies. Each insurer presents customers with a different set of contracts they need to sign. The company's challenge was to make all these contracts available at any time to its employees in order for them to provide customers with assistance. As the company has grown very successful it has had to handle more and more data, which has made finding information, keeping it up to date and using it more of a challenge. Consultants wanted this diverse data to be more organized and accessible so they could easily provide information to customers on the phone.
The company was storing all documents on a shared server, which made finding key information a pain. Based on XWiki Enterprise Manager, the solution proposed by XWiki has since become their "Documentation reference". Consultants have also been granted access to wiki pages straight from the existing business application. So whenever a client calls all a consultant has to do is click on a button in the business app and the browser opens the right wiki page with the relevant information.
| Custom pages and user rights | Structured navigation |
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Steps we take to build your solution
Business requirements definition: we help you define and prioritize your various needs.
Software customization: our development team will take over to adjust the XWiki platform to your specific requirements.
Follow-up & Support: our support team will make sure any glitches get caught and ironed out.
Contact us to learn more about how XWiki solutions can benefit your organization.
