Jul 12 2011

Enterprise 2.0: How To Measure That?

Here is an excellent presentation made by Rawn Shah and Hardik Dave from IBM at the 2011 Enterprise 2.0 Conference in Boston. The presentation explains "how to create a strategy to collect the metrics that are best for your social business implementation" (V Mary Abraham). The metrics are meant to track the progress and/or success of your social environment.

You can also find some interesting notes here. Thanks Bill for being at the event. emoticon_smile