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Category: Products (52 posts) [RSS]

Sep 06 2019

XWiki Active Directory Application - connect XWiki to your organization directory

ActiveDirectoryAppXWiki.png

What is Active Directory (AD)?

Active Directory is a directory services implementation developed by Microsoft that provides a hierarchical structure for storing information. Additional functionalities include authentication, user and group management and a framework to deploy related services (Lightweight Directory Services, Certificate Services, Federation Services, and Rights Management). For example, the directory service Active Directory Domain Services (commonly known as AD DS or AD) stores information about user accounts from your organization (names, passwords, phone numbers, etc) and enables other authorized users on the same network to access this information.
The Active Directory service supports the LDAP1 and the Kerberos as protocols2 which act like guidelines to send and receive information.3

Key benefits for using Active Directory:

  • Hierarchical structure to store information regarding your organization.
  • Allows Single-SignOn (SSO) and works well on an intranet environment and over VPN
  • The ability to access and modify AD DS from multiple points of administration
  • A single point of access to network resources.
  • Ability to communicate with external networks running previous versions of Active Directory including Unix.

How can you connect XWiki to Active Directory?

The XWiki team has built an Active Directory application that allows to easily connect your Active Directory server to XWiki using a visual editor.

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User and group management is one of the most used features of the Active Directory application allowing XWiki to be integrated with users and groups from your existing AD organization directory. For example:

  • Active Directory users will be able to authenticate in the wiki and a dedicated XWiki user will be created automatically at the first login.
  • User synchronization: update different user properties (e.g. first name, last name, email, etc)  including the photo.
  • The Active Directory groups can be mapped to XWiki groups which will store as members the users belonging to an Active Directory group.
  • The groups will be synchronized on every authentication of a user.

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Key benefits of using the Active Directory application:

  • Reuse the information from an existing Active Directory server.
  • Provides a visual editor inside the wiki Administration section to ease configuration 
  • Allows you to make changes without restarting the application server
  • Instant access to new features and bug fixes upon update 
  • Support

How can you get the Active Directory application?

To try it out, search for Active Directory application in your wiki's Extension Manager, then install the app and get the trial.

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The Active Directory application offers an easy way to connect your XWiki and you can purchase it directly from the Extension Manager, or with other XWiki services:

  • You can request a free license if you are a Silver+ Support customer (XWiki On Premise or XWiki Cloud)
  • It is included with the XWiki Pro package, a full set of supported apps that will extend the standard platform to improve productivity

1 LDAP is an open computer network authentication protocol supported by many different directory services and access management solutions.
2 Kerberos is a computer network authentication protocol for websites and Single-Sign-On implementations across platforms. It uses strong cryptography and third-party ticket authorization.
3 Source: https://www.varonis.com/blog/the-difference-between-active-directory-and-ldap

Oana Florea - Customer Support Manager @XWiki

Aug 15 2019

Top 10 XWiki questions and their solutions

Whether you’re just starting your XWiki journey or you're already an advanced user, you probably wondered about any existing documentation or didn't have the time to look for the right information. Throughout the years you sent through our contact form, by email, on the Community Forum or support tickets numerous queries that showed your interest in having XWiki tips & tricks available at hand. We heard you. We built a Help Center for our services and we’re constantly working on improving our documentation.

Even more, we are now bringing a list of the most common XWiki support tickets and their solutions to help users further in their collaboration journey.

1. How do I contact the XWiki Support team?

If you have acquired professional support services from our XWiki SAS team, you should create a ticket on XWiki Network or write an email to support@xwiki.com. Here are some best practices when you are reporting an issue. Did you know you can also report a bug or request a feature on our XWiki open source project's Jira tracking software?

2. How do I to set rights in my wiki?

With XWiki, thanks to the different permission types, it's easy to manage the access to actions like: read, edit, comment, delete etc. We added a number of basic rules that help both simple and advanced users understand why they cannot access certain pages or do certain actions in the wiki. If you want to make your wiki public or private, this is the access setup documentation you'd need to check. Moreover, read here how to set rights on a specific page and/or its child pages.

An example would be that when you decide to explicitly allow the view right for "Group A" on a given page, users that are not members of "Group A" must have the view right explicitly set on the given page to be able to view it as well. Plus, the wiki owner and the superadmin account always have full admin privileges regardless of the configured rights.

3. What are the Features for Simple versus Advanced Users?

To note that the table below refers only to basic differences between the types of XWiki users. The access to these features could be customized through rights assignment or switch from simple to advanced user. Check this page for more details regarding simple and advanced page editing modes. Bonus tip: Admins would need to switch to the Advanced mode in their profile preferences to enable the extra options on the top main menu.

XWiki Features for Simple versus Advanced users

4. How do I enable features deactivated by default?

There are a number of features deactivated by default in XWiki in order to leave the possibility to the user to personalize their experience within the platform. Here are some examples: hidden pages (technical content such as application classes, configuration pages, macros, styles, scripts, etc), extra accessibility features (visual enhancements like bigger fonts, underlined links, etc), extension conflict setup, multilingual mode.

As a standard user, you could enable the display of hidden pages, extra accessibility features or choose the user type from your profile page, in the Preferences tab.

User Preferences View

There are also editing features disabled by default in the CKEditor (the default WYSIWYG editor starting with XWiki 8.2): plugins (bidi, colorbutton, font, justify, save, specialchar), toolbar features (Anchor, Find, Paste, PasteFromWord, PasteText). These are available in the Administration of your wiki, and they could be modified by an Administrator.

ckeditor-administration

5. How do I change the appearance of my wiki?

During the journey of adapting XWiki to their needs, the users are looking into ways to personalize the wiki according to their company branding, business goals or personal preferences. See here how to change the logo, background color or the panels. For those interested into more advanced customization levels visit the skin page and discover the complete skins-related guide on XWiki.org.

6. Are there page templates?

If you already have some predefined content and you are looking for ready-to-use templates, here are some examples of available templates inside XWiki.

Article
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Encyclopedia
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Meeting Report
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Simple Page
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Learn more on how you can also create your own page templates

7. How do I turn on/off the Comments & Page History?

In the Administration of your wiki, go to the Look & Feel tab, in the Presentation section and select the page tabs you would like to be visible at the bottom of your wiki pages. Bonus tip: in the same location you can also configure the header and footer content.

Comments and Page History

8. How do I compare two versions of a page?

In order to compare 2 versions, you need to select one of the radio buttons corresponding to the version from which you want to start the comparison. These are the buttons located in the "From" column. You will then need to select the button corresponding to the version you want to compare the previously selected version against. These buttons are located in the "To" column. You may choose to include minor edits in the comparison. After selecting the 2 versions you wish to compare you will need to click on "Compare selected versions". Moreover, clicking on either one of the 2 compared version numbers (shown in the header) will display that version of the page.

Comparing two page versions

9. How do I restore deleted pages?

Did you delete a page that you now noticed had an important role in your wiki? There is a way to restore it. Access the Page Index, available in the drawer menu on the top right of the wiki. You will discover there all pages, attachments, deleted pages, deleted attachments in your wiki. Go to the deleted pages tab and search for the desired page. In the Actions column, you will now notice the possibility to restore or to delete forever a page from the trash. Find out more about restoring and deleting pages in XWiki.

indexalldocsdeleted

10. How do I set a Custom Server Name for my XWiki Cloud instance?

Our Silver+ XWiki Cloud users benefit from Custom Server Names. When setting up a custom server, the first thing to consider is purchasing a security certificate. It's important to note that you own this custom domain, thus we request from you a security certificate that would be used to provide a secure connection. After you send it to the support team, there is one setting you'd need to add to your instance, such as your wiki's CNAME to point to "cloud.xwiki.com." (the final dot is important emoticon_smile ). And then, contact the support team to ask for the final adjustments.

learning

I hope you enjoyed the article and that you find the answers useful.

Andreea Chirica, Communications and Support Specialist at XWiki

Jun 28 2019

Improving Customer Experience with our enhanced Cloud Customer Portal

Over the years XWiki Network has been the place where we spend most of our time communicating with our support clients.

We have recently started to work on the revamping of our support platform for our cloud users. You can access the newer version of our customer portal directly from the cloud wiki using “Report an issue”.

The latest XWiki Network includes

  • improvements for the management of support tickets with a better editor for reporting a support ticket
  • the possibility to purchase apps (including XWiki Pro, the full set of productivity and business-oriented applications) directly from the Shop*

At XWiki, we have always been focused on improving customer satisfaction by gathering as much feedback as possible which we then take into account as we discuss work on new features and improving our services.

For several years we have been sending out a yearly survey encouraging our clients to offer their opinion on both the services we provide but also on the product.

While the number of clients that have filled in the survey has remained steady, the question on our mind was how we could get more regular feedback. We wanted to keep it simple, with just a few clicks. Consequently, we have added just one rating option and a feedback box (in case our services rate lower than “Excellent” emoticon_wink ).

Gathering more feedback will help us know when we do well and where we can improve our services, so we encourage all our cloud users to click the rating they feel is closer to their customer experience.

Also, stay tuned for more improvements over the next period.

Oana Florea, Customer Support Manager

*Starting with level Silver, our Support clients will receive upon request a free voucher for XWiki Pro.

Apr 08 2019

Building a powerful knowledge base with XWiki Pro

Collaboration tools are enabling both large and small businesses to digitalize and transform their operations.

At XWiki, we help companies centralize and organize their information, so knowledge doesn’t get lost and teams work better together.

If you’re looking to go one step further in your knowledge management journey you don't want to miss out on XWiki Pro, a full set of apps that will extend the standard platform to improve productivity and achieve clarity across your organization. 

XWiki Pro addresses three key challenges that companies share:

  • fostering collaboration and aligning teams;

  • displaying and organizing information, in the best and most efficient way;

  • integrating with other tools, so everything remains accessible from one place.

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When it comes to boosting team collaboration and transparency, the Calendar app is an excellent choice to keep up with events, while team meetings can be planned using the dedicated app. The Forum app encourages conversations and knowledge sharing between team members, while the Ideas application offers the perfect setting for fostering innovation.

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The second set of apps addresses your needs for creating and organizing content. The File Manager can be used to manage files inside the wiki. With the Diagram app, you’ll be able to enrich your content and create various types of diagrams straight from your wiki pages.

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We know that teams can use lots of other different tools to create and manage content. Depending on your specific needs, you can also work seamlessly with integrations such as Office365, Google Apps, OnlyOffice, Active Directory.

XWiki Pro is not only about apps though. It’s also about real support, performed by real people. Our team of experts is ready to guide you through each step of your XWiki journey.

Last, but not least, your contributions to XWiki Pro go towards building and improving the XWiki open source product and applications.

If you’re a technical support customer or a cloud user, you already have access to XWiki Pro starting with the Silver level.

XWiki offers a great way to create and organize information. Using structured data and XWiki Pro you can go a step further in adapting knowledge management to your needs, implementing a tool that is completely customized for your organization.

To try it out, search for XWiki Pro in your wiki's Extension Manager, then install the app and get the trial.

Silvia Macovei, Head of Cloud Business
 

Feb 28 2019

CryptPad received the NGI award

This week, in Barcelona, Aaron and Ludovic attended the 4YFN conference to pick up CryptPad's "Privacy and trust-enhanced technologies" Startup award granted by NGI.

CryptPad is an open-source, web-based suite of collaborative editors which employs client-side cryptography to ensure that the server is not able to access the contents of users’ documents. CryptPad offers a variety of editors and other multi-user applications: rich text, code editing with syntax highlighting and markdown preview, presentations, polls for scheduling, kanbans for project management, and whiteboards for collaborative illustration.

CryptPad is being actively developed by XWiki SAS and currently funded as part of the Open PAAS NG research project, funded by BPI France. For the last 14 years, XWiki SAS has been building Open Source Collaboration Software and providing professional services allowing organizations to better organize their information.

Our promise is that CryptPad cannot spy on its users and that your data is really your data.

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Why does it matter?

It is difficult for all of us to give up powerful Internet services and software which bring us great value, but at the same time, we do not like to see how our data is being used for advertisement, political means or malicious hacking. Today this NGI Award is showing that it is possible to get our privacy back while enjoying powerful and easy to use services. We built CryptPad to show how far a team can go to empower users and increase their expectation of privacy from online services. While it was previously accepted that collaborative editing meant sacrificing confidentiality, we’ve not only proven that private editing is possible, but we’ve made our entire platform open source to ensure that this technology remains available. 

Want to be a part of this movement?

  • Use CryptPad and other Zero Knowledge services every day, tell us what you like and what we can do better.
  • Talk to your friends and colleagues about Zero Knowledge, show them CryptPad and explain that this is what the cloud can be.
  • Candidate to XWiki SAS to join our team.

Show your support

  • Buy an upgraded account from Cryptpad.fr, run by the CryptPad development team, or contribute to our Open Collective.
  • If you install the Open Source code of CryptPad on your own servers, consider buying a support contract.
  • If you’re a web developer, think about Zero Knowledge for your next web app.

About the NGI Initiative and awards

NGI is Europe’s new approach to creating a more human-centric internet. It invites citizens and communities striving for values like openness, inclusivity, transparency, privacy, cooperation, and data protection to provide input, and thus to help to guide the European Next Generation Internet funding agenda. NGI is a European Commission initiative which is being implemented by project partners throughout Europe.

The overall mission of the Next Generation Internet initiative is to re-imagine and re-engineer the Internet for the third millennium and beyond. We envision the information age will be an era that brings out the best in all of us. We want to enable human potential, mobility, and creativity at the largest possible scale – while dealing responsibly with our natural resources. In order to preserve and expand the European way of life, we shape a value-centric, human and inclusive Internet for all.

Sep 20 2018

GDPR compliance with XWiki's cookies consent application

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In light of the latest European General Data Protection Regulation (GDPR), our team has created a Cookies Consent application to help XWiki users ensure compliance. It is free to install and customize to match your brand identity. You can find installation instructions on our store.

But, first, does my organization need to be EU GDPR compliant?

There are two types of responsibilities regarding the protection of personal data: data “controllers” and data “processors”. It should also be noted that the personal data of employees is included in the scope of this regulation. So, the organizations that need to be EU GDPR compliant are:

  • Companies (controllers and processors) established in the EU, regardless of whether or not the processing takes place within the EU.
  • Companies (controllers and processors) not established in the EU offering goods or services within the EU or to EU individuals.

If your XWiki-based solution is serving individuals from the EU and you - or embedded third party services like Google and Facebook - are processing any kind of personal data, you need to obtain prior consent from the visitor/user. To obtain valid consent, you need to describe the extent and purpose of your data processing in plain language to the visitor/user, prior to processing any personal data.

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How does it work?

The GDPR Cookie Consent app enables you to achieve and maintain cookie compliance. With this app you can group all cookies into specific categories, from functional to marketing ones. You can set up a pop-up that asks for your user's consent to activate or disable the cookies or trackers.

Cookies can be grouped in the following categories, depending on the different tool types:

  • necessary: cookies which are mandatory and cannot be disabled;
  • preferences: cookies or trackers which are optional and enabled by default; they are only used to remember the user preferences;
  • statistics: cookies or trackers which are optional and enabled by default; they are used to record anonymous statistics;
  • marketing: cookies or trackers which are optional and disabled by default; they can record personal information.

CookieappAdmin.png

Configure the Cookie Consent app from the XWiki Administration

To configure the Cookie Consent app go to the Global Administration > Other > GDPR Cookie Consent Setup.

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  • From the Administration you’ll be able to see the accepted cookies for the current user.
  • You’ll be able to configure the look (bar or square) and the content (labels, descriptions and call to actions) of the screen.
  • Most importantly you will be able to add the cookie scripts and trackers to the four categories (necessary, preferences, statistics and marketing).

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Why should I install it?

Amongst the top advantages it has, the Cookie Consent app is free to install, use and customize to match your brand identity. It integrates seamlessly with XWiki, so you can set it up and relax knowing that you crossed cookies off your GDPR to-do list.

Aug 08 2018

Organizing information is easy with XWiki Cloud

XWiki Cloud provides the easiest way to organize your information. While we love developing it, here are a few reasons why you’ll love using XWiki Cloud as well:

  • It only takes a couple of minutes to create your wiki and start adding content.
  • We take care of the set up, maintenance, upgrades and scaling up, so you can focus on getting things done. You don’t need to worry about technical issues. Our support team is ready to answer any questions you might have.
  • You can extend your wiki with apps and macros from our store to better suit your needs. What's more, you can build your own apps using our one of a kind "App Within Minutes" feature.

Find out all the reasons why you’ll love XWiki Cloud in the video below:

New to XWiki? Get started with a free 10 day trial. Organize better your information, collaborate with your team and get more things done.

Already using XWiki in the cloud and looking to extend your wiki? Browse our apps on the XWiki Store.

Jul 27 2018

XWiki will implement a Slack integration

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Collaboration is the core focus in XWiki, and we’re constantly working to enhance its means for our users. Arguably the greatest team collaboration ecosystem of all time, Slack is integrating a large number of third-party services. Some of these include Google Drive, Dropbox, Github and soon… XWiki.


What does this mean for the XWiki users?

For you, this means that very you’ll be able to say: “You just received that wiki page on Slack”. By integrating it, you'll never have to copy-paste links of wiki pages to notify and share with interested colleagues. XWiki does it for you, so you'll never miss updates ever again.

Real-Time Notifications In Slack - You will be able to receive real-time notifications about wiki pages creation, updates or edits, both in direct messages or in channels. 

You will have the ability to connect and disconnect Slack from the wiki, and you can choose to receive notifications when:

  • pages are created
  • pages are edited
  • pages are deleted
  • attachments are added to a page
  • comments are added to a page

Do you want to be one of the first users who try out the new XWiki - Slack integration? Please leave us your e-mail, and we will notify you when the app is ready to use.

Jun 19 2018

XWiki adds ONLYOFFICE Online Editors to its ecosystem

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XWiki SAS, the European Independent Libre Software Company building knowledge and collaboration software, and Ascensio System SIA, the Latvian home of ONLYOFFICE, are proud to announce a partnership to offer ONLYOFFICE Online Editors to the XWiki users. 

What does this mean for the XWiki users?

By installing the ONLYOFFICE Connector Application, users can perform all their editing tasks directly in XWiki, no longer having to switch between the editor and their collaboration software. Additionally, multiple users can collaborate in real time and push changes directly to XWiki.

Moreover, it will allow users to view, edit and collaborate on documents, spreadsheets and presentations within XWiki. The extension uses an ONLYOFFICE server and works with the following document formats DOC/DOCX, XLS/XLSX, PPS/PPSX. Plus, users have the double benefit of professional support from XWiki, as well as the ONLYOFFICE team.

You can get the extension from the XWiki Store, or try it out directly from your wiki’s extension manager.

About ONLYOFFICE

ONLYOFFICE by Ascensio System SIA offers a powerful free and open source office suite that comprises online editors for text documents, spreadsheets and presentations highly compatible with Microsoft Office and OpenDocument file formats. ONLYOFFICE provides users with multiple styling and formatting tools and collaborative features like two co-editing modes, track changes, version history, commenting and in-built chat. That ensures an effective team collaboration and seamless work with complex formatting and objects within your browser.

Feb 16 2018

Learn how Amazon uses XWiki for over a year

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It has been a year since Amazon has chosen XWiki as its next generation internal Wiki platform for documentation and collaboration. Now, it is being used by nearly 20,000 active users, mostly in engineering and product teams, as a collaborative knowledge sharing and documentation platform. 

“At Amazon, we have been using wikis for many years. Wikis stimulate collaboration and sharing of information across teams and avoid information from getting lost in long email threads or file servers. We selected XWiki for its latest documentation features, its capacity to handle millions of pages, it’s capabilities to build custom modifications and its thriving developer community”, said the engineering manager of Amazon’s Wiki team. 

TRY XWIKI CLOUD FOR FREE

Our solution was picked after the team at Amazon evaluated multiple wiki solutions. Some of the specific features that made XWiki stand out to Amazon are: 

  • easy to use WYSIWYG and source editor, 
  • vast array of templates and macros, 
  • comments and annotations, 
  • image uploads by drag and drop, 
  • and permissions and tagging.

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Amazon found XWiki's source code to be well organized, tested for quality and modularized enabling Amazon engineers to build customized solutions such as integrating the platform with AWS services like EC2, S3 and RDS. Our team provided Amazon with training, support and development services to help launch the platform in the company. Amazon sponsored the development of key features including hierarchical pages, scripting rights and CKEditor integration in the open-source version of the platform.

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We're very happy to count Amazon as a XWiki user, validating all the efforts we spent over the past 14 years at making XWiki an open and performant platform that can be adapted to any use case.

If you want to know more about this project, download the business case.